Privacy Policy — 7c7777 Data Commitment

1. Introduction

This Privacy Policy ("Policy") describes how 7c7777 ("we", "us", "our", or "the Platform") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "your", or "the User") who access or use the 7c7777 online betting and casino platform available at 7c7777.vu and any associated mobile interfaces.

At 7c7777, we take data privacy seriously. We are committed to handling your personal information with transparency, integrity, and in full compliance with applicable data protection principles. This Policy is designed to give you clear, plain-English information about our data practices so that you can make informed decisions about your use of the 7c7777 platform.

By creating a 7c7777 account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should cease use of the Platform immediately.

2. Who We Are

7c7777 is an online betting and casino platform serving players in Bangladesh. The Platform provides sports betting markets, live casino games, slots, and related entertainment products. All services are denominated in Bangladeshi Taka (BDT). For privacy enquiries, you may contact us at the email address set out in Section 15 of this Policy.

3. Personal Data We Collect

7c7777 collects personal data in the categories described below. We collect only data that is necessary and proportionate to the purposes for which it is processed.

3.1 Account & Identity Data

When you register a 7c7777 account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. Where identity verification (KYC) is required, we may also collect a copy of your government-issued identity document such as a National Identity Card (NID), passport, or driving licence, as well as a proof of address document.

3.2 Financial & Transaction Data

To process deposits and withdrawals, 7c7777 collects details of your chosen payment method, including mobile financial service account identifiers (such as bKash or Nagad numbers) and, where applicable, bank account or card details. We also maintain a full record of all financial transactions conducted through your 7c7777 account, including deposit amounts, withdrawal requests, bet amounts, and balances.

3.3 Gaming & Betting Activity Data

7c7777 records all betting and gaming activity associated with your account, including the sports events or casino games wagered on, stake amounts, odds, game session durations, and outcomes. This data is used for account management, responsible gaming monitoring, fraud detection, and regulatory compliance purposes.

3.4 Technical & Device Data

When you access the 7c7777 platform, we automatically collect certain technical data about your device and connection, including your IP address, browser type and version, device type and operating system, screen resolution, referring URL, and the pages of the Platform you visit. This data is collected via cookies and server logs.

3.5 Communications Data

If you contact 7c7777 customer support, we retain records of the content of those communications — whether by email, live chat, or other channel — together with the date and time of contact. These records are used to resolve your query and to improve our customer service quality.

Data Category	Examples	Primary Purpose
Identity Data	Name, date of birth, NID copy	Account registration, KYC verification
Financial Data	bKash number, bank account, transaction history	Payment processing, fraud prevention
Gaming Activity	Bets placed, game history, session length	Account management, responsible gaming
Technical Data	IP address, browser type, device info	Security, platform optimisation
Communications Data	Support chat logs, email correspondence	Customer service, dispute resolution

4. How We Collect Your Data

7c7777 collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, place a bet, contact support, or update your account profile.
• Automatically — through cookies, server logs, and similar tracking technologies when you browse or use the Platform.
• From third parties — including payment service providers (e.g., bKash, Nagad, Rocket) when processing transactions, identity verification providers during KYC checks, and fraud detection partners.

5. How We Use Your Personal Data

7c7777 uses the personal data we collect for the following purposes:

• To create and manage your 7c7777 account and verify your identity.
• To process deposits, withdrawals, and all financial transactions on your account.
• To provide and personalise the betting and gaming services available on the Platform.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity.
• To monitor your gaming activity for responsible gaming purposes and to apply any deposit limits, time-out periods, or self-exclusion measures you have requested.
• To respond to your customer support queries and resolve any disputes.
• To send you transactional communications such as account notifications, deposit confirmations, and withdrawal status updates.
• To send you marketing communications about 7c7777 promotions, bonuses, and new products, where you have provided consent to receive such communications.
• To comply with applicable legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• To improve and optimise the performance, security, and user experience of the 7c7777 platform.

6. Legal Basis for Processing

7c7777 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity — processing that is required to enter into or perform the agreement between you and 7c7777, such as account registration and payment processing.
• Legitimate interests — processing necessary for 7c7777's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights.
• Legal obligation — processing required to comply with applicable laws and regulations, including AML and KYC obligations.
• Consent — where you have given explicit consent, such as for receiving marketing communications. You may withdraw consent at any time by updating your account preferences or contacting support.

7. Data Sharing & Disclosure

7c7777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of third party, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

7.1 Payment Service Providers

To process deposits and withdrawals, we share necessary transaction data with payment service providers such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card scheme operators. These providers process data solely to complete the requested transaction and are contractually prohibited from using it for any other purpose.

7.2 Identity Verification Partners

To fulfil KYC obligations, 7c7777 may share identity documents and personal details with third-party identity verification and fraud screening providers. These providers are bound by strict confidentiality obligations and process data solely for verification purposes.

7.3 Technology & Infrastructure Providers

7c7777 uses third-party technology providers for platform hosting, database management, analytics, and security monitoring. These providers act as data processors on our behalf and are contractually required to protect your data in accordance with applicable data protection standards.

7.4 Legal & Regulatory Disclosure

7c7777 may disclose personal data to law enforcement authorities, regulatory bodies, or other government entities where we are legally required to do so, or where disclosure is necessary to prevent or detect crime, including money laundering and fraud.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside Bangladesh in connection with the operation of the 7c7777 platform. Where such transfers occur, 7c7777 takes appropriate steps to ensure that your data receives an equivalent level of protection to that afforded in Bangladesh, including through contractual data protection clauses with recipient parties.

9. Data Retention

7c7777 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account plus a minimum of five (5) years following account closure, to meet anti-money laundering and regulatory record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity data: Retained for a minimum of three (3) years from the date of the activity, or longer where required for dispute resolution or compliance purposes.
• Support communications: Retained for two (2) years from the date of the interaction, unless the communication relates to an active dispute or legal proceeding.
• Technical and device data: Typically retained for up to twelve (12) months, after which it is aggregated or deleted.

When data is no longer required for its original purpose and no legal retention obligation applies, 7c7777 will securely delete or anonymise the data.

10. Cookies & Tracking Technologies

The 7c7777 platform uses cookies — small text files stored on your device — and similar tracking technologies to enable core platform functionality, improve your experience, and gather analytical data about platform usage. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function correctly, such as maintaining your login session and remembering your account preferences. These cannot be disabled without affecting Platform functionality.
• Performance & analytics cookies: Used to collect anonymised data about how users interact with the Platform, such as which pages are visited most frequently. This data helps 7c7777 improve the overall user experience.
• Functionality cookies: Allow the Platform to remember choices you have made (such as language preference or display settings) to provide a more personalised experience.
• Targeting & marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of 7c7777 marketing campaigns. These are only activated where you have provided consent.

You can manage your cookie preferences through your browser settings. Please be aware that disabling certain cookies may limit the functionality available to you on the 7c7777 Platform.

11. Children's Privacy

The 7c7777 Platform is strictly intended for adults aged 18 years and over. We do not knowingly collect personal data from persons under the age of 18. If 7c7777 becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on the Platform, please contact us at [email protected] immediately.

12. Security Measures

7c7777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 7c7777 platform.
• Encryption of sensitive data at rest, including financial and identity information.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific role.
• Regular security assessments and penetration testing of the Platform infrastructure.
• Automated fraud detection and anomaly monitoring systems operating continuously across the Platform.
• Secure data disposal procedures ensuring that data is irreversibly destroyed when no longer required.

Whilst 7c7777 takes all reasonable steps to protect your personal data, no online system is entirely immune to security risks. You are also responsible for keeping your account credentials secure and should notify 7c7777 immediately if you suspect unauthorised access to your account.

13. Exercising Your Rights

To exercise any of your data subject rights — including access, rectification, erasure, restriction of processing, data portability, or the right to object — please contact the 7c7777 data team at [email protected] with the subject line "Privacy Rights Request". Please include your full name, registered email address, and a description of the right you wish to exercise.

7c7777 will acknowledge your request within five (5) business days and will respond substantively within thirty (30) days. In complex cases, this period may be extended by a further two months, and you will be notified accordingly. There is no charge for submitting a rights request. However, where requests are manifestly unfounded or excessive, 7c7777 reserves the right to charge a reasonable administrative fee.

14. Changes to This Privacy Policy

7c7777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we provide. Where a material change is made, we will provide reasonable advance notice to registered users via email or via a prominent notice on the Platform. The effective date at the top of this document will always indicate when the Policy was last revised. Your continued use of the 7c7777 Platform following the effective date of a revised Policy constitutes your acceptance of the updated terms.

15. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data rights, or wish to make a complaint about how 7c7777 has handled your personal data, please contact us using the details below:

• Email: [email protected]
• Subject line for privacy enquiries: "Privacy Policy Enquiry" or "Privacy Rights Request"
• Response time: Within 5 business days for acknowledgement; within 30 days for substantive response
• Support hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)